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This article showcases our top picks for the best United States based Call Centre companies. These startups and companies are taking a variety of approaches to innovating the Call Centre industry, but are all exceptional companies well worth a follow.
We tried to pick companies across the size spectrum from cutting edge startups to established brands.
We selected these startups and companies for exceptional performance in one of these categories:
- Innovation
- Innovative ideas
- Innovative route to market
- Innovative product
- Growth
- Exceptional growth
- Exceptional growth strategy
- Management
- Societal impact
Top United States Call Centre Startups
Data sourced from Crunchbase and SemRush.
Kore.ai
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Kore.ai, an AI-based enterprise focused on conversational and digital platforms and products.
TaskUs
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TaskUs is a customer care and back office support company that helps companies provide exceptional experiences for their customers.
Five9
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Five9 is a cloud-based call center software company that specializes in sales, marketing, and customer service.
Atexto
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Atexto is the voice data solution the world needs to get rid of keyboards and adopt voice interfaces.
ujet.cx
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UJET, Inc. is the world’s first and only CCaaS 3.0 cloud contact center provider.
MaestroQA
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MaestroQA is a software company that offers quality assurance and coaching software for customer care teams.
Pypestream
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Pypestream is conversational artificial intelligence built for scale.
Gridspace
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Gridspace scans and automates voice calls for contact centers and developers.
Tethr
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Tethr operates as an AI-powered conversation intelligence platform.
Clarabridge
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Clarabridge is a Customer Experience Management platform that provides insight from customers.
Krista Software
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Krista is an Intelligent Automation platform.
Keyo
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We place people’s identities in the palm of their hands.
VoiceBase
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Speech Analytics for the Data-Driven Enterprise
VoiceOps
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VoiceOps is the first and only coaching enablement solution for call centers.
AVOXI
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AVOXI is a computer software company that specializes in the fields of call center software solutions and international toll-free numbers.
NICE inContact
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NICE inContact makes it easy and affordable for organizations around the globe to provide exceptional customer experiences.
Ubiquity Global Services
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Ubiquity delivers business process outsourcing and advisory solutions across customer service, technology, and operations.
Next Caller
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Next Caller develops and offers a real time call verification technology solution that provides phone fraud detection services.
OTO Systems
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OTO Systems develops a next-generation language processing voice technology to unlock valuable data from voice interactions.
Bonifii
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Bonifii operates as a credit union service organization focusing on the credential exchange, information exchange, and value exchange.
Speed Commerce
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Speed Commerce is a private, vertically integrated, multi-channel platform of e-commerce services.
Mindful
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We enable people to get the help they need, from brands they love, on the terms they choose.
Alorica
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Alorica is a customer service BPO company that provides outsourcing customer experience services for all customer interactions.
3CLogic
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3CLogic is a cloud contact center platform that provides cloud-based multichannel communications for service desks and sales organizations.
Innvox
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AI-powered coaching software for sales and customer success teams.
SpiceCSM
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SpiceCSM enables the features of a next generation contact center with your existing applications. One desktop and so much more!
FUTR Corp.
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FUTR Corp operates as a private student loan servicing provider.
OPSIFY
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On-demand, technology-enabled business services company.
Boostopia
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Boostopia helps companies understand and improve their support departments.
Call Simulator
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Call Simulator is an AI-powered, emergency call training software that helps trainees hone their active listening skills.
CNSI
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CNSI delivers a broad portfolio of information technology (IT) and business process outsourcing (BPO) solutions.
Defense Mobile
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Defense Mobile offers a 4G mobile service for army veterans and their families.
StatusNOW
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Dynamic, cross platform, real-time workforce availability and presence management application.
Convoso
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Convoso’s cloud-based call center software revolutionized the call center industry by empowering the admin, agent, and customer experience.
Aspect Software
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Aspect Software is a Communications Software Provider.
MattsenKumar LLC
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MattsenKumar is an outsourcing company specializing in technical and customer support call center services.
aiXplain
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SaaS platform to build, diagnose and improve your AI system and datasets continuously, efficiently and effortlessly.
NCO Group
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NCO Group is an outsourcing company that offers clients with successful business process outsourcing (BPO) solutions.
GlowTouch LLC
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GlowTouch Technologies is a global provider of outsourced customer support, technology and BPO services.
SmartAction
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SmartAction helps companies improve their customer experience and cut costs by delivering artificial intelligence powered self service.
Cloud5 Communications
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Cloud5 Communications is provider of SIP trunking, hosted PBX and call center services for the hospitality industry.
Anyhour Solutions
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Anyhour Solutions is a dynamic firm that specializes in offering a wide range of outsourcing services for banks and credit unions.
Benefitexpress
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Benefitexpress is a provider of highly configurable, cloud-based benefits administration technologies and services.
Awesome OS
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Awesome OS provides customer experience and business process solutions to high growth clients and startups
Omni Interactions
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Gig- economy, work-at-home, consumption-based customer service partner
Nexa
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Nexa is an industry leading, 24/7 virtual receptionist service
AMC Technology
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AMC Technology’s DaVinci is an open-architecture platform integrator that helps call centers easily blend the CTI solutions they choose.
Interactive Intelligence
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Interactive Intelligence is a software and cloud services for customer engagement, communications and collaboration.
Velocity, A Managed Services Company
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Velocity delivers a streamlined, single-source approach to managed services in the retail, hospitality, and motion picture industries.
CrazyCall
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CrazyCall helps you to increase sale and connect with your customers.
Connect First A RingCentral Company
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Connect First is an award-winning cloud contact center software provider
Premier BPO, Inc.
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Premier BPO is providing BPO and BPM services to global businesses with Call Centers, IT Support and Back Office Support Services
Senture
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Senture is a telecom company that engages in contact centers, technical support, data management, sales, customer acquisition and retention.
Enablx
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Enablx is a telecommunication company specialized in hosted IVR and call center services.
VOZIQ
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VOZIQ offers an AI-enabled predictive customer intelligence solution to boost retention, loyalty and service experience metrics.
Humach
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Humach combines human expertise and technology to deliver exceptional customer experiences in sales and support.
Noble Systems
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Noble Systems is a leader in customer communications for Unified Communications, Business Process Management and Analytics.
Quantum 3 Media
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Quantum 3 Media is the fastest-growing company in customer acquisition, call-per-call, lead generation, and data management.
Unity Communications
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Unity Communications is a BPO, contact center and 3rd party sales organization.
MAP Communications
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MAP Communications is a provider of live answering and call center services.
(v)WeCare Technology
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(v)WeCare Technology – Call Center Outsourcing Company
OutPLEX
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Global Brands Choice for Complex Outsourcing and Higher ROI
One World Direct
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One World Direct helps their clients to grow by providing all the back end services they need.
Clarity Voice
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Clarity Voice is a cloud-based phone company that offers VOIP service and telecommunications services.
Chasedata
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Chasedata take the guesswork and pain out of telemarketing with Their predictive dialer.
Squeeze Media
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Squeeze Media is an integrated BPO that offers marketing automation, lead development, inside sales, call centre and consulting services.
MiaRec
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MiaRec is a global provider of SaaS call recording and workforce engagement solutions for contact centers and enterprises.
QScend Technologies, Inc.
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QScend Technologies provides Web-based software solutions and services for municipalities.
Golden Gate BPO Solutions
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Global provider of outsourced multi-channel customer engagement solutions
Wix Answers
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Wix answers acts as customer support solution service provider for the entire company.
Morales Group, Inc
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Morales Group is a staffing and recruiting company offering warehouse and engineering services.
T-Metrics
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T-Metrics delivers the next generation of IP-based call center products into the market.
Main Source 365 Tech LLC
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SaaS, Digital Marketing, Cybersecurity, Web Development & Design, IT Solutions, Technical Support Services, IT Outsourcing, BPO
Five Star Call Centers
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Five Star Call Centers is a multi-site, level 1 PCI certified call center solutions provider designed to build customer loyalty.
Teledirect International
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Teledirect International is a company focused on call service centers.
Call Criteria
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Call Criteria is a provider of call center quality and performance management services.
Go Answer
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Go Answer is a bilingual 24/7 outsourced call center solution for small and large companies.
Spanlink Communications
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Spanlink Communications offers communication solutions such as contact center technologies and network infrastructure implementations.
Dextr.Cloud
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Dextr Cloud is the most powerful customer service and performance dashboard for the Amazon Web Services (AWS) cloud contact center.
injixo
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injixo helps you to manage your workforce anytime and anywhere. With our mobile-ready applications, you can easily run your call center.
Customer Dynamics
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Customer Dynamics is a Cloud SaaS company delivering world-class CRM & contact center solutions
VoIP Innovations
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VoIP Innovations, we provide Wholesale VoIP origination and termination services, as well as thousands of DIDs and E911.
Automated Health Systems
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Automated Health Systems delivers document management, payment processing, call center operations and insurance services.
Edifius
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Edifius is an AI-Powered B2B SaaS platform to improve operational efficiency, customer experience, and team productivity.
United World Telecom
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United World Telecom is a telecommunications company that provides international toll-free numbers and local phone numbers.
Call4health
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Call4health is a leading medical call center in Boca raton, Florida. A Professional at call4health is always available to answer your Calls
MosaicVoice
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MosaicVoice makes it easy for call centers to automate their Quality Assurance function
Hammerman & Gainer
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Hammerman & Gainer is a risk services and claims management company that offers property and casualty claims administration services.
TTN Fleet Solutions
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TTN Fleet Solutions is a provider of call center support and transportation maintenance solutions.
VnuMngr
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First enterprise software for Restaurants, Nightclubs & Bars that streamline all bookings, communications and payments under 1 platform
Global Call Forwarding
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Local and toll free numbers worldwide.
Signius Communications
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Signius Communications offers call center services.
Answering Service Care
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Answering Service Care is a telecommunications company that renders appointment scheduling, call center, IVR and call recording.
Voiptime Cloud
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Voiptime Cloud offers the reliable cloud call center software for sales & marketing, and customer service.
Quality Contact Solutions
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Quality Contact Solutions (QCS) provides business to business Telemarketing and Call Center Solutions.
Global Communication Networks
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Global Communication Networks specialize in the design, procurement and implementation of integrated solutions for telecom, network.
