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17 Best South Africa Call Centre Startups & Businesses – Revolutionising The Call Centre Industry

This article showcases our top picks for the best South Africa based Call Centre companies. These startups and companies are taking a variety of approaches to innovating the Call Centre industry, but are all exceptional companies well worth a follow.

We tried to pick companies across the size spectrum from cutting edge startups to established brands.

We selected these startups and companies for exceptional performance in one of these categories:

Top South Africa Call Centre Startups

Data sourced from Crunchbase and SemRush.

Vocalysd.ai

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Vocalysd is a SaaS platform that extracts conversation insights at scale without any keywords or model training.

Merchants

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Merchants is a management consultancy that specializes in business process outsourcing, contact center IT outsourcing, & back office BPO.

Jasco Group

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Jasco delivers smart technologies across multiple disciplines such as telecommunications, Information Technology, Energy and Industry.

Cornastone

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Cornastone offerings include providing niche support services to telecommunications network operators in the areas of call centre.

NuDebt Management

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NuDebt Management provides financial services.

Capability BPO

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Capability BPO is in full BPO and call center functionality services.

O’Keeffe & Swartz

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O’Keeffe & Swartz is an outsourced call center that specializes in the sale of insurance solutions.

IContact BPO

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IContact BPO specializes in outbound sales, client retention, offshoring, lead generation, and inbound customer support services.

HTN Attorneys

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HTN Attorneys is a legal practice counsel that provides a call center, debt recovery, and payment system.

Agileworks Information Systems

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AgileWorks is a software company.

IT Event Management

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IT Event Management for on-site Event Registration, Software Development, Online Booking Systems.

ITEX

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ITEX provides design and implementation of IT strategy.

Shayela Consulting

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Shayela Consulting provides market surveys, social media, virtual assistants, training and business process outsourcing services.

Atio

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Atio offers specialized information communication and technology (ICT) services & assurance and network performance management solutions.

Analog & Digital Communications

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Analog & Digital Communications are a telecommunications and IP Networking service provider in South Africa.

Matla

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Matla specializes in field marketing, campaign insights, customer relationship management, and call center services.

Affinity Access Assist

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Affinity Access Assist is an IT and software solution company that provides cost-reducing cloud-based solutions.

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