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Having access to at least two lines for your business phone system can be really critical. For businesses that still need to be able to put calls on hold as you transfer them to the back office, this is a key phone system feature. While virtual phones are quite popular, they are not always a realistic solution for your business needs. In locations like kitchens, manufacturing businesses, or other hands-on business locales, you might not have access to a computer during your shift.
Being able to place a call on hold and answer incoming calls makes it simple to keep track of customer calls. These 2-line systems will make it possible for you to keep up with the demand of your customer contact each day. Two phone lines are almost a requirement for business phone call management.
If you are ready to upgrade your phone system to a 2-line system, these products will take care of your needs with ease.
Product Comparison Table: Best 2-line Phone System For Small Business
| Title | Price | Rating (Amazon) | Best in class | Buy | |
 | VTech DS6151-2 2 Handset 2-Line Cordless Phone System | $$ | 5.0 stars | Best product | Amazon |
 | AT&T TL86109 DECT 6.0 2-Line Expandable Corded/Cordless Phone with Bluetooth Connect to Cell | $$ | 5.0 stars | Best value product | Amazon |
 | Panasonic 2-Line Integrated Corded Telephone System with 16-Digit LCD, Speakerphone | $ | 4.5 stars | Cheapest product | Amazon |
 | AT&T ML17929 2-Line Corded Telephone | $ | 5.0 stars | Best for beginners | Amazon |
 | PANASONIC Bluetooth Corded / Cordless Phone System with Answering Machine | $ | 5.0 stars | Best for small business | Amazon |
Best 2-line Phone System For Small Business
These quality phones will help you to manage the income call volume that you need to attend to each day you are at work. Being able to place calls on hold and transfer to a backline can make it much easier to take orders, work on customer needs, and manage the workflow of your small business. These phones are made to last and take on your business needs without complaint.
VTech DS6151-2 2 Handset 2-Line Cordless Phone System
Product summary: If you need access to 2 calling lines as well as two phones, this is a great choice for your needs. This set is sold at a great price and you will get a desktop phone as well as a handset with a charging base in this phone system. The charging capacity of the handset is really good and you can easily use this part of the system in the back office or a back room.
This phone system is easy to set up and you will be able to conference call with ease as well. The intercom function works really well too, which can be nice for a business where the workstations are not close together. The system also can be used with Spanish, English, or French.
Advantages
- Easy to set up
- Desk phone and handset
- Lots of nice features
Disadvantages
- Some people find the buttons a little big
- Some reports of feedback if the handset is far from the other part of the system
Verdict
This is a really nice set of phones that is simple to set up and to use. You will have a plug-and-play system that can be used in many different business environments. This phone system lets you intercom to the other phone and you can easily use the 2-line functionality as well as conference calling with this phone system.
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AT&T TL86109 DECT 6.0 2-Line Expandable Corded/Cordless Phone with Bluetooth Connect to Cell
Product summary: This phone system is a great choice at a great value if you want to be able to add handsets later on. You will get access to DECT 6.0 technology and you can easily use the intercom function to talk to the phone or the handset. Transferring calls is really simple and the speaker function works well on this phone system. If you want to use the phone system with a Bluetooth headset, you can do that as well.
This is a very nice quality phone system with a clear and legible screen arrangement as well as memory dialing and access to nice 2-line functionality. This phone system can readily become a much larger network of phones as needed, which makes its starting value excellent for business needs.
Advantages
- System can be expanded
- Great call quality
- Bluetooth functionality
Disadvantages
- Can ring a little loudly for some spaces
- AC cords could be longer
Verdict
This phone system can be easily expanded to include more phones as your business grows. The 2-line functionality works seamlessly and you will love the intercom functionality as well as the speakerphone option. This phone system is well-made, durable, and can be altered to suit your needs in the future. The sales price of this system is perfect for businesses that are planning to scale.
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Panasonic 2-Line Integrated Corded Telephone System with 16-Digit LCD, Speakerphone
Product summary: This is a really nice and affordable phone that can easily be used for small business needs. You will get access to two lines with this phone as well as 3-way conferencing, speakerphone, and memory dial functionality. The handset is comfortable to use and the buttons are a great size as well.
This phone can also be mounted on the wall if you wish. You might not want to have the phone on a desk, so you can easily move it to a place where it will be out of the way. This is a really affordable and effective phone that will take care of your business needs with ease.
Advantages
- Great price
- Lots of memory dial options
- Wall mountable
Disadvantages
- Only one phone
- No caller ID
Verdict
This simple, but effective phone offers two-way calling as well as lots of other nice features. There is no caller ID, but this does not impact the use of the phone much. At this price point, you get all the other features that you need access to, and you can trust this phone to hold up to business use on a daily basis.
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AT&T ML17929 2-Line Corded Telephone
Product summary: If you are new to using a 2-line system, this is a great choice for your needs. This is a nice desktop phone that offers access to two telephone lines as well as call waiting. There are 18 speed-dial settings on this phone and the handset is comfortable to cradle between your ear and shoulder.
This phone comes with an easy to use guide and you will love how simple this phone is to set up. This is a great business-use phone due to the speaker function as well as the 2-line feature. The quick-start guide is very helpful and you will be able to get to work right off with this phone on your side.
Advantages
- Great price
- Easy to use
- Nice speaker function
Disadvantages
- Only one phone
- Sometimes the display screen could be clearer to read
Verdict
This is a very nice option for those just starting out with a 2-line phone system. Having a single phone to hook up and get ready to work with makes this an easy system to arrange. You will also get a nice quick-start guide as well as good support with this phone. This is a reliable and durable phone for your business needs.
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PANASONIC Bluetooth Corded / Cordless Phone System with Answering Machine
Product summary: This is a really nice phone system that offers a desktop phone as well as two handsets for a really great price. You will get really good sound quality with this phone system and you can intercom to the other headsets and use the speakerphone function for all of your business needs. Being able to get three phones for such a low price makes this a really great value as well as the right product for your business needs.
This phone system is also Bluetooth enabled and you can actually use your smartphone functions with this system as well. The battery power for these handsets is really good as well, which means that they will take on a full business day without issue.
Advantages
- Three phones for one good price
- Plug-and-play functionality
- Very simple to use
Disadvantages
- When on battery back-up will only have one phone line
- Some people report battery corrosion in the handsets in some environments
Verdict
This is a really great phone system for your small business needs. You will get three phones for a very low price and you will be able to use these phones in so many business environments. This is a durable phone system that is perfect for your needs in so many ways. Being able to use speaker phones, intercom functions, and more for such a low price is a very nice benefit to this phone system.
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Phone Systems Are Critical to Business Success
If you have been struggling with missed calls because you only have a single phone line for your business, these phones will give you access to that second line that you need to manage your workflow each day. Customer service depends on communication and having access to a second phone line can help you to stay in touch with your customers with ease each day.
