91 Best United Kingdom Call Centre Startups & Businesses – Revolutionising The Call Centre Industry

July 30, 2022

This article showcases our top picks for the best United Kingdom based Call Centre companies. These startups and companies are taking a variety of approaches to innovating the Call Centre industry, but are all exceptional companies well worth a follow.

We tried to pick companies across the size spectrum from cutting edge startups to established brands.

We selected these startups and companies for exceptional performance in one of these categories:

  • Innovation
    • Innovative ideas
    • Innovative route to market
    • Innovative product
  • Growth
    • Exceptional growth
    • Exceptional growth strategy
  • Management
  • Societal impact
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Top United Kingdom Call Centre Startups

Data sourced from Crunchbase and SemRush.

Sabio

Sabio

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Sabio is an innovative unified communications and contact center services company.

PolyAI

PolyAI

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PolyAI develops a machine learning platform for conversational artificial intelligence.

PolyAI

Aveni

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Aveni is a driving automation and insight direct from the voice across regulated industries.

PolyAI

Speakerbus

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Speakerbus delivers voice solutions to global Fortune 1000 corporations within the financial services & command sectors.

PolyAI

EvaluAgent

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EvaluAgent’s software and services help call centres engage and motivate their staff to deliver great customer experiences.

PolyAI

Datalyse

Crunchbase Website Twitter Facebook Linkedin

SaaS, Cloud Contact Software, Software suite, Telecommunications

PolyAI

Grypp

Crunchbase Website Twitter Facebook Linkedin

Cloud-based DXP bringing Live Synchronous Digital Interaction to your existing Voice, Chat & Messaging Comms Channels

PolyAI

Key IVR

Crunchbase Website Twitter Facebook Linkedin

Key IVR is a privately-owned business offering automated payment services internationally.

PolyAI

FIVE CRM

Crunchbase Website Twitter Facebook Linkedin

FIVE CRM is a highly customizable hosted call center CRM, it integrates with a wide range of telephony solutions and has a programmable API.

PolyAI

NCO Europe

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NCO Europe provides multilingual and financial customer care and outsourcing services.

PolyAI

ResQ

Crunchbase Website Twitter Facebook Linkedin

ResQ focuses on outsourced communications, innovation, technology and compliance.

PolyAI

RingCentral UK Ltd

Crunchbase Website Twitter Facebook Linkedin

Increase productivity while decreasing management complexity with a global communications solution that works.

PolyAI

UP Telecoms

Crunchbase Website Twitter Facebook Linkedin

UP Telecoms provides a comprehensive range of cloud-based phone systems, CCTV solutions, web listings software, and network services.

PolyAI

Call Britannia

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Call Britannia is an outsourced customer call center for all aspects of customer acquisition and retention.

PolyAI

Factotum

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Factotum provides outsourced virtual reception, telephone answering, and diary management services to the cleaning sector.

PolyAI

Yokeru

Crunchbase Website Twitter Facebook Linkedin

Yokeru proactively monitors the well-being of vulnerable individuals in communities.

PolyAI

Simply Switch

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Simply Switch enables consumers to compare available products in the energy, home phone, broadband, mobile and credit card markets.

PolyAI

NG Telecom

Crunchbase Website Twitter Facebook Linkedin

NG Telecom will help you become a prosperous, modern company, a new telephone line, a call center or A support network.

PolyAI

Nexbridge

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Nexbridge provides interconnect, teleswitch softswitch partition, bulk SMS delivery and call center solutions.

PolyAI

CCA Recruitment Group

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CCA Recruitment Group is a recruitment firm that helps in the growth of a business through training & support required to develop employees.

PolyAI

Connect Assist

Crunchbase Website Twitter Facebook Linkedin

Connect Assist is an industry outsourced contact centre supplier.

PolyAI

Call IT Automotive

Crunchbase Website Twitter Facebook Linkedin

Call IT Automotive offers contact center services for the automotive sector.

PolyAI

In-Gage

Crunchbase Website Twitter Facebook Linkedin

In-Gage is a software company that provides real-time personal insights for key roles in contact centers.

PolyAI

SmartCalling

Crunchbase Website Twitter Facebook Linkedin

Transforming the outbound communcation experience.

PolyAI

The Contact People

Crunchbase Website Twitter Facebook Linkedin

The Contact People are a 24-hour United kingdom Call Center offering mobile answering and live chat services.

PolyAI

Anana

Crunchbase Website Twitter Facebook Linkedin

Anana offers contact center solutions, systems integration, call centers and professional services.

PolyAI

The Contact Centre Panel

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Sourcing the right outsourced contact centre, call centre & telemarketing

PolyAI

Norango

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Norango provide expert 24/7 call answering services to businesses all over the world.

PolyAI

Compliance

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Compliance is a consulting firm that provides insolvency solutions to solve the problems for various clients.

PolyAI

GoCrisis

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GoCrisis provides resilience services ranging from risk audits, safety management systems, crisis response, and recovery.

PolyAI

Windsor Telecom

Crunchbase Website Twitter Facebook Linkedin

Windsor Telecom is a business and communication solutions company located in Camberley.

PolyAI

Answerpoint

Crunchbase Website Twitter Facebook Linkedin

Answerpoint specializes in telephone answering, virtual office, and telemarketing services.

PolyAI

UK IT Networks

Crunchbase Website Twitter Facebook Linkedin

UK IT Networks is a telecommunication agency that provides services such as hosted telephony, QA monitoring, call centre, business ethernet.

PolyAI

Confero

Crunchbase Website Twitter Facebook Linkedin

Confero is an outsourcing company that offers telemarketing, inbound, outbound, and fulfillment services to various businesses.

PolyAI

Pitney Bowes Management Services

Crunchbase Website Twitter Facebook Linkedin

Pitney Bowes Management Services provides document outsourcing services.

PolyAI

Zevas Communications Ltd

Crunchbase Website Twitter Facebook Linkedin

Zevas is a privately owned leading provider of outsourced (our site) and in-source (client site) customer contact solutions for companies.

PolyAI

Excelify Solutions

Crunchbase Website Twitter Facebook Linkedin

We offer quality telemarketing, sales, lead gen services for customers who want to access more sales opportunities and grow their business.

PolyAI

BCH Digital

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BCH Digital specializes in creating hosted call handling products such as PCI compliant solutions, GDPR and call recording, and many more.

PolyAI

TelePA

Crunchbase Website Twitter Facebook Linkedin

TelePA provides communication and connectivity solutions – the people and the technology.

PolyAI

UK Call Centre

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UK Call Centre provides telecommunications and call center services.

PolyAI

2bfluent

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2bfluent provides e-learning.

PolyAI

HCL Armagh

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HCL Armagh is situated in the suburbs of Northern Ireland. It provides jobs to call center professionals.

PolyAI

Connect-it

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Connect-it provides telecommunications solutions from mobile and land-line tariff analysis to network and call center design.

PolyAI

The Answer Centre

Crunchbase Website Twitter Facebook Linkedin

The Answer Centre Provides All Types of Telephone Answering Service.

PolyAI

Star Virtual Office

Crunchbase Website Twitter Facebook Linkedin

Star Virtual Office Provides Telephone Answering , Overflow Call Handling, Outbound Calling, Orders & Fulfilment, Recruitment campaigns

PolyAI

Symity

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Symity is a Microsoft partner that specializes in telephony systems, contact centers, meeting software & unified communication solutions.

PolyAI

Time Assistant

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Time Assistant provides a wide range of remote administrative, call answering and live chat support for your business.

PolyAI

GreenlightInnovation

Crunchbase Website Twitter Facebook Linkedin

Greenlight CRM is a software that solves all your call center technology requirements in one hosted solution.

PolyAI

Fusion Telecom

Crunchbase Website Twitter Facebook Linkedin

Fusion Telecom provides PCI compliance, automation, biometrics, advanced inbound call handling and call center solutions for various fields.

PolyAI

Pioneer Global Services

Crunchbase Website Twitter Facebook Linkedin

Pioneer Global Services offers a complete range of business phone services, including lines, extensions, numbers, and hosted PBXs.

PolyAI

Tripudio Telecom

Crunchbase Website Twitter Facebook Linkedin

Tripudio provides telecommunication services.

PolyAI

JAM

Crunchbase Website Twitter Facebook Linkedin

JAM is an award-winning telephone answering service with an enviable market status and an unrivaled reputation for excellence.

PolyAI

Clearanswer

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Clearanswer provides telecommunications services.

PolyAI

Finchley Court

Crunchbase Website Twitter Facebook Linkedin

Finchley Court is striving to create lasting relationships, and guarantee that they can count on us for a high-quality service.

PolyAI

Aquarius Contact Centres

Crunchbase Website Twitter Facebook Linkedin

Aquarius Contact Centres specializes in call-center and retail customer services.

PolyAI

UK Virtual Services

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UK Virtual Services offers address & support services including telephone answering, mail receiving, mail forwarding & meeting room hire.

PolyAI

i-Net Communications Inc.

Crunchbase Website Twitter Facebook Linkedin

i-Net Communications Inc. is a leading telecommunications network provider and the pioneer in cloud-hosted call center solutions.

PolyAI

YFR

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YFR is a professional fundraising organization that provides door-to-door programs, event-based recruitment, and call center services.

PolyAI

MPL Contact

Crunchbase Website Twitter Facebook Linkedin

mplcontact have solutions for you whether you need some simple telephone answering and call handling support, or have a short term project.

PolyAI

Office24

Crunchbase Website Twitter Facebook Linkedin

Office24’s professional and friendly live call answering service assists client with all call handling needs, saving time and money.

PolyAI

Manor IT

Crunchbase Website Twitter Facebook Linkedin

Manor IT is a telecommunication service provider that offers hosted VoIP solutions, MVNO mobile services, and corporate business solutions.

PolyAI

Proconnect Marketing

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Proconnect Marketing is a UK’s direct marketing agency and appointment generation company.

PolyAI

Engage24x7

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Engage24x7 is a B2B organization, specializes in creating innovative IMS solutions, CRM & all sorts of outsourcing solutions.

PolyAI

Total Recall Business Services

Crunchbase Website Twitter Facebook Linkedin

Recall Business Services is a telephone marketing company.

PolyAI

Bamboo Marketing

Crunchbase Website Twitter Facebook Linkedin

Bamboo Marketing offers marketing services to the automotive industry.

PolyAI

Autom8 Connect

Crunchbase Website Twitter Facebook Linkedin

Autom8 Connect is the contact centre platform that makes connections easy.

PolyAI

BCC Telemarketing

Crunchbase Website Twitter Facebook Linkedin

BCC Telemarketing provides telemarketing, telesales, and call center services.

PolyAI

Anserve

Crunchbase Website Twitter Facebook Linkedin

Anserve provide clients with a telephone answering and messaging service to ensure that missing the important calls never happens.

PolyAI

Office Link

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Office Link is a 24-hour contact centre that creates a service that meets each clients exact requirements.

PolyAI

FirstCall Business Communications

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FirstCall Business Communications is a telecommunication firm that offers inbound call management services to businesses.

PolyAI

Shore Communications

Crunchbase Website Twitter Facebook Linkedin

Shore Communications is a telecommunications company that offers installation of telecom systems, maintenance and training solutions.

PolyAI

Potion Media

Crunchbase Website Twitter Facebook Linkedin

Potion Media offers data & support, call centre resourcing, and live transfer hotkeys services.

PolyAI

2morrow Group

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2morrow Group is a provider of travel technology, distribution, and support services.

PolyAI

Kensington Steele

Crunchbase Website Twitter Facebook Linkedin

Kensington Steele provides technical support for call center operators.

PolyAI

Total Telephone Solutions

Crunchbase Website Twitter Facebook Linkedin

TOTAL TELEPHONE SOLUTIONS focuses in telephone call handling skills and provides Retail Training for Sales, Service, and Call Center Teams.

PolyAI

Clear Reports

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Clear Reports is a digital marketing tracking and attribution platform.

PolyAI

We Answer

Crunchbase Website Twitter Facebook Linkedin

We Answer is an inbound and outbound customer service provider that helps businesses grow by connecting with their customers.

PolyAI

Teleformance

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Teleformance is a specialist lead generating company creating quality sales leads & pipelines for the manufacturing & engineering sectors.

PolyAI

Totally Inbound

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totally inbound Provides simple, high quality, cost effective call handling solution however large or small your requirement 24 hours a day.

PolyAI

TS Telsig

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TS Telsig provides information technology and services.

PolyAI

CardEasy

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CardEasy offers a stable, PCI DSS compliance payments system for contact centers for both audio and digital channels.

PolyAI

6CDialer

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6CDialer delivers communications solutions ranging from predictive dialer, call center solutions to voice broadcasting & VOIP service.

PolyAI

West Quay

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West Quay is a provider of response handling, customer contact and order fulfilment services.

PolyAI

First Call Helpdesk

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First Call Helpdesk offers customer care, helpdesk support,24/7 call handling, IT alert monitoring & software support services.

PolyAI

Agent Phone

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AgentPhone is a specialist in telecommunication offering all types of telephonic services.

PolyAI

Callagenix

Crunchbase Website Twitter Facebook Linkedin

Callagenix is a telecommunication service sector.

PolyAI

Zoom Answer Call

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Zoom Answer Call invests heavily in personal development & training with each operator undergoing Customer Service NVQ Levels 1,2 & 3

PolyAI

Akinika

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Akinika is a private & public client debt collection firm specializing in helping to find a flexible way to settle outstanding balances.

PolyAI

Revolution Phones

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Revolution Phones is a telecommunication company that provides business telephone systems and specializes in Hosted VoIP solutions.

PolyAI

YDP Solutions

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YDP Solutions offers a professional and helpful secretarial switchboard and order line service to businesses.

PolyAI

AnswerMyPhone

Crunchbase Website Twitter Facebook Linkedin

AnswerMyPhone offers a comprehensive list of telephone-answering services, converting those potential prospects into paying customers.

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