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This article showcases our top picks for the best California based Call Centre companies. These startups and companies are taking a variety of approaches to innovating the Call Centre industry, but are all exceptional companies well worth a follow.
We tried to pick companies across the size spectrum from cutting edge startups to established brands.
We selected these startups and companies for exceptional performance in one of these categories:
- Innovation
- Innovative ideas
- Innovative route to market
- Innovative product
- Growth
- Exceptional growth
- Exceptional growth strategy
- Management
- Societal impact
Top California Call Centre Startups
Data sourced from Crunchbase and SemRush.
TaskUs
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TaskUs is a customer care and back office support company that helps companies provide exceptional experiences for their customers.
Five9
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Five9 is a cloud-based call center software company that specializes in sales, marketing, and customer service.
Atexto
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Atexto is the voice data solution the world needs to get rid of keyboards and adopt voice interfaces.
ujet.cx
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UJET, Inc. is the world’s first and only CCaaS 3.0 cloud contact center provider.
Gridspace
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Gridspace scans and automates voice calls for contact centers and developers.
VoiceBase
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Speech Analytics for the Data-Driven Enterprise
VoiceOps
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VoiceOps is the first and only coaching enablement solution for call centers.
Alorica
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Alorica is a customer service BPO company that provides outsourcing customer experience services for all customer interactions.
Convoso
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Convoso’s cloud-based call center software revolutionized the call center industry by empowering the admin, agent, and customer experience.
aiXplain
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SaaS platform to build, diagnose and improve your AI system and datasets continuously, efficiently and effortlessly.
SmartAction
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SmartAction helps companies improve their customer experience and cut costs by delivering artificial intelligence powered self service.
Awesome OS
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Awesome OS provides customer experience and business process solutions to high growth clients and startups
CrazyCall
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CrazyCall helps you to increase sale and connect with your customers.
MiaRec
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MiaRec is a global provider of SaaS call recording and workforce engagement solutions for contact centers and enterprises.
Teledirect International
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Teledirect International is a company focused on call service centers.
Call Criteria
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Call Criteria is a provider of call center quality and performance management services.
Edifius
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Edifius is an AI-Powered B2B SaaS platform to improve operational efficiency, customer experience, and team productivity.
MosaicVoice
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MosaicVoice makes it easy for call centers to automate their Quality Assurance function
Alert Communications
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Alert Communications is a marketing agency that provides legal call center services for law firms.
Simpluris
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Simpluris is an IT firm that offers project management, case planning, mailings and database management services.
Baja Call Center
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Baja Call Center Services is a highly specialized customer care solutions provider with core and phone, online and Cloud Based services.
Phone Ware
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Phone Ware provides call center solutions, customer care campaigns, sales generation, outsourcing, inbound and outbound services.
EpiAnalytics
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EpiAnalytics integrated artificial intelligence and machine learning solutions transform corporate data, increasing efficiency and BI.
ROI Networks
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ROI Networks is the Developer of unified communications as-a-service (UCaaS) platform.
Rubric
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Rubric eMA provides three eMarketing solutions for .com and brick-and-mortar companies that need to leverage the Internet.
Allzone Management Services, Inc
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Medical Billing Services
Survox, Inc.
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Survox provides audience targeting and voice-based data collection platform for engaging with customers, employees and voters.
Calview
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Calview is a ISP, cloud, datacenter, network & security company.
Topaz Services
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Topaz Services, a provider of innovative reservation services for the hotel industry, provides high-performance call handling.
Call Trader
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Call Trader is a customer acquisition and lead generation company.
ViaSource Solutions
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ViaSource Solutions is a call center that offers business process outsourcing and sales services.
KW International
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KW International offers comprehensive BPO and call center services to a major electronics manufacturer.
Traveler HelpDesk
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Traveler HelpDesk is an online agency that provides travelers with online customer help.
Central Communications
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Central Communications renders full-time call center services to many industries.
West Coast Call Center
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West Coast Call Center specializes in telemarketing, appointment setting, lead generation, cold calling and market research services.
Accurate Always Inc
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Accurate Always, Inc provides organizations a tool to record, monitor, retrieve and manage their voice and video communications.
HigherRing
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HigherRing provides competitive companies with white glove call center services while proudly investing in workers and their communities.
byteWORTH Solutions
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byteWORTH Solutions is a telemarketing service company.
Connempathy
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Connempathy is a contact center and business process outsourcing company.
M2 Marketing and Management Services
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M2 Marketing and Management Services offer financial & inventory projections, call center & routing and digital & television media services.
Pro Outsourcing
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Pro Outsourcing provides data entry and call center services.
I/H/R Research Group
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I/H/R Research Group provides marketing research sampling services.
Calltrol
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Calltrol provides call center solutions and CRM applications for several industries.
The Exchange
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The Exchange provides accounting, web design, data management, strategic planning, communications and marketing services.
Solucenter International
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Solucenter International specializes in business process outsourcing & professional contact center services.
Call Magicians
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Call Magicians help businesses solve their staffing needs by sourcing, hiring, and developing the most qualified professionals.
Mutual Rx
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Mutual Rx helps plan sponsors manage their prescription benefit programs.
Motiva Contact Centers
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Motiva Contact Center is a near-shore call center located in Tijuana, Mexico that offers a cost-effective outsourcing service.
Global Messaging Network
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Global Messaging Network is a business call center and live answering service.
PSS Help
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PSS Help offers contact center solutions such as IVR, speech recognition, and application conversion.
Advantage Answering Plus
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Advantage Answering Plus delivers inbound call center solutions, live telephone answering and virtual receptionist services.
The WorkForce Pro, Inc.
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Partnering with The WorkForce Pro is the smartest way to setup your Customer Experience Team.
Sanco Business
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Sanco Business is offering call centre solutions.
Voice Mail Depot
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Voice Mail Depot provides products and services for the telecommunications industry.
TouchPoint
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TouchPoint provides a platform through an outbound call center that enables lead management, client retention, follow-ups, and nurturing.
eStomes
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eStomes is a call center that offers lead generation and marketing services.
SMARTCALLS
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CALL PROCESSING AUTOMATION. EASY TO USE. AI-POWERED.
PCN
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PCN offers call centre services ranging from standard messaging to order taking and direct response for businesses and government agencies.
InTelegy
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Intelegy provides assessment, strategy, lobby modernization, call center, technology, training and IT project management services.
Call Center Today
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Call Center Today is a training and consulting organization.
Piratel
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Piratel provides up-to-date VOIP technologies, LRN lookups and telecommunications services for call centers worldwide.
Professional Answering Service
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Professional Answering Service offers customized answering, messaging and professional communication services for various business sectors.
Apex Lead Media
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Apex Lead Media specializes in software development, lead generation, SEO, social media marketing, and call center services.
Hire Live Support
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Hire Live Support provides digital marketing and call center services for B2B & B2C disciplines.
Americas Survey Company
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Americas Survey Company is a market research data collection firm that delivers quality and cost-effective data to consumers and businesses.
Turbo Schedule
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TurboSchedule coupled with today’s wireless products and secure networks has delivered real time accessibility to almost everyone.
Answer California
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Answer California provides customer care service.
Onshore Marketing Solutions
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Onshore Marketing Solutions dedicates to generating quality leads, appointments & implementing retention campaigns.
C.A.R.E. Evaluators
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C.A.R.E. Evaluators provides paper application, community relations, in-person evaluation, paratransit consulting, and call center services.
Call Center Learning Solutions
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Call Center Learning Solutions provides courses and customer care training services for agents and managers of various organizations.
Peak Advertising
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Peak Advertising provides direct mail and email advertising, pay-per-call advertising, call centre transfers, and creative services.
LeadMasters Solutions
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LeadMasters Solutions specializes in telemarketing services for small and large businesses.
Telexes
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Telexes is a provider of IT outsourcing services.
Dinomi
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Dinomi is a versatile Call Centre solution, which allows development forms with several levels of customization based on nodes.
Smbforce
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Smbforce helps them to scale their business by providing efficient, cost-effective solutions.
Commlink Global Inc.
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Commlink Global Inc. specializes in providing call center services and medical office virtual assistant services for the healthcare.
Telecominc
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Telecominc is a domestic contact center services that offer inbound, outbound, online, and services to grow business.
