This article showcases our top picks for the best United Kingdom based Call Centre companies. These startups and companies are taking a variety of approaches to innovating the Call Centre industry, but are all exceptional companies well worth a follow.
We tried to pick companies across the size spectrum from cutting edge startups to established brands.
We selected these startups and companies for exceptional performance in one of these categories:
- Innovation
- Innovative ideas
- Innovative route to market
- Innovative product
- Growth
- Exceptional growth
- Exceptional growth strategy
- Management
- Societal impact
Top United Kingdom Call Centre Startups
Data sourced from Crunchbase and SemRush.
Sabio
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Sabio is an innovative unified communications and contact center services company.
PolyAI
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PolyAI develops a machine learning platform for conversational artificial intelligence.
Aveni
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Aveni is a driving automation and insight direct from the voice across regulated industries.
Speakerbus
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Speakerbus delivers voice solutions to global Fortune 1000 corporations within the financial services & command sectors.
EvaluAgent
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EvaluAgent’s software and services help call centres engage and motivate their staff to deliver great customer experiences.
Datalyse
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SaaS, Cloud Contact Software, Software suite, Telecommunications
Grypp
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Cloud-based DXP bringing Live Synchronous Digital Interaction to your existing Voice, Chat & Messaging Comms Channels
Key IVR
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Key IVR is a privately-owned business offering automated payment services internationally.
FIVE CRM
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FIVE CRM is a highly customizable hosted call center CRM, it integrates with a wide range of telephony solutions and has a programmable API.
NCO Europe
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NCO Europe provides multilingual and financial customer care and outsourcing services.
ResQ
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ResQ focuses on outsourced communications, innovation, technology and compliance.
RingCentral UK Ltd
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Increase productivity while decreasing management complexity with a global communications solution that works.
UP Telecoms
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UP Telecoms provides a comprehensive range of cloud-based phone systems, CCTV solutions, web listings software, and network services.
Call Britannia
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Call Britannia is an outsourced customer call center for all aspects of customer acquisition and retention.
Factotum
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Factotum provides outsourced virtual reception, telephone answering, and diary management services to the cleaning sector.
Yokeru
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Yokeru proactively monitors the well-being of vulnerable individuals in communities.
Simply Switch
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Simply Switch enables consumers to compare available products in the energy, home phone, broadband, mobile and credit card markets.
NG Telecom
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NG Telecom will help you become a prosperous, modern company, a new telephone line, a call center or A support network.
Nexbridge
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Nexbridge provides interconnect, teleswitch softswitch partition, bulk SMS delivery and call center solutions.
CCA Recruitment Group
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CCA Recruitment Group is a recruitment firm that helps in the growth of a business through training & support required to develop employees.
Connect Assist
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Connect Assist is an industry outsourced contact centre supplier.
Call IT Automotive
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Call IT Automotive offers contact center services for the automotive sector.
In-Gage
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In-Gage is a software company that provides real-time personal insights for key roles in contact centers.
SmartCalling
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Transforming the outbound communcation experience.
The Contact People
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The Contact People are a 24-hour United kingdom Call Center offering mobile answering and live chat services.
Anana
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Anana offers contact center solutions, systems integration, call centers and professional services.
The Contact Centre Panel
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Sourcing the right outsourced contact centre, call centre & telemarketing
Norango
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Norango provide expert 24/7 call answering services to businesses all over the world.
Compliance
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Compliance is a consulting firm that provides insolvency solutions to solve the problems for various clients.
GoCrisis
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GoCrisis provides resilience services ranging from risk audits, safety management systems, crisis response, and recovery.
Windsor Telecom
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Windsor Telecom is a business and communication solutions company located in Camberley.
Answerpoint
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Answerpoint specializes in telephone answering, virtual office, and telemarketing services.
UK IT Networks
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UK IT Networks is a telecommunication agency that provides services such as hosted telephony, QA monitoring, call centre, business ethernet.
Confero
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Confero is an outsourcing company that offers telemarketing, inbound, outbound, and fulfillment services to various businesses.
Pitney Bowes Management Services
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Pitney Bowes Management Services provides document outsourcing services.
Zevas Communications Ltd
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Zevas is a privately owned leading provider of outsourced (our site) and in-source (client site) customer contact solutions for companies.
Excelify Solutions
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We offer quality telemarketing, sales, lead gen services for customers who want to access more sales opportunities and grow their business.
BCH Digital
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BCH Digital specializes in creating hosted call handling products such as PCI compliant solutions, GDPR and call recording, and many more.
TelePA
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TelePA provides communication and connectivity solutions – the people and the technology.
UK Call Centre
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UK Call Centre provides telecommunications and call center services.
HCL Armagh
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HCL Armagh is situated in the suburbs of Northern Ireland. It provides jobs to call center professionals.
Connect-it
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Connect-it provides telecommunications solutions from mobile and land-line tariff analysis to network and call center design.
The Answer Centre
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The Answer Centre Provides All Types of Telephone Answering Service.
Star Virtual Office
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Star Virtual Office Provides Telephone Answering , Overflow Call Handling, Outbound Calling, Orders & Fulfilment, Recruitment campaigns
Symity
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Symity is a Microsoft partner that specializes in telephony systems, contact centers, meeting software & unified communication solutions.
Time Assistant
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Time Assistant provides a wide range of remote administrative, call answering and live chat support for your business.
GreenlightInnovation
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Greenlight CRM is a software that solves all your call center technology requirements in one hosted solution.
Fusion Telecom
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Fusion Telecom provides PCI compliance, automation, biometrics, advanced inbound call handling and call center solutions for various fields.
Pioneer Global Services
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Pioneer Global Services offers a complete range of business phone services, including lines, extensions, numbers, and hosted PBXs.
Tripudio Telecom
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Tripudio provides telecommunication services.
JAM
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JAM is an award-winning telephone answering service with an enviable market status and an unrivaled reputation for excellence.
Clearanswer
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Clearanswer provides telecommunications services.
Finchley Court
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Finchley Court is striving to create lasting relationships, and guarantee that they can count on us for a high-quality service.
Aquarius Contact Centres
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Aquarius Contact Centres specializes in call-center and retail customer services.
UK Virtual Services
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UK Virtual Services offers address & support services including telephone answering, mail receiving, mail forwarding & meeting room hire.
i-Net Communications Inc.
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i-Net Communications Inc. is a leading telecommunications network provider and the pioneer in cloud-hosted call center solutions.
YFR
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YFR is a professional fundraising organization that provides door-to-door programs, event-based recruitment, and call center services.
MPL Contact
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mplcontact have solutions for you whether you need some simple telephone answering and call handling support, or have a short term project.
Office24
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Office24’s professional and friendly live call answering service assists client with all call handling needs, saving time and money.
Manor IT
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Manor IT is a telecommunication service provider that offers hosted VoIP solutions, MVNO mobile services, and corporate business solutions.
Proconnect Marketing
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Proconnect Marketing is a UK’s direct marketing agency and appointment generation company.
Engage24x7
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Engage24x7 is a B2B organization, specializes in creating innovative IMS solutions, CRM & all sorts of outsourcing solutions.
Total Recall Business Services
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Recall Business Services is a telephone marketing company.
Bamboo Marketing
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Bamboo Marketing offers marketing services to the automotive industry.
Autom8 Connect
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Autom8 Connect is the contact centre platform that makes connections easy.
BCC Telemarketing
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BCC Telemarketing provides telemarketing, telesales, and call center services.
Anserve
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Anserve provide clients with a telephone answering and messaging service to ensure that missing the important calls never happens.
Office Link
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Office Link is a 24-hour contact centre that creates a service that meets each clients exact requirements.
FirstCall Business Communications
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FirstCall Business Communications is a telecommunication firm that offers inbound call management services to businesses.
Shore Communications
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Shore Communications is a telecommunications company that offers installation of telecom systems, maintenance and training solutions.
Potion Media
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Potion Media offers data & support, call centre resourcing, and live transfer hotkeys services.
2morrow Group
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2morrow Group is a provider of travel technology, distribution, and support services.
Kensington Steele
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Kensington Steele provides technical support for call center operators.
Total Telephone Solutions
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TOTAL TELEPHONE SOLUTIONS focuses in telephone call handling skills and provides Retail Training for Sales, Service, and Call Center Teams.
Clear Reports
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Clear Reports is a digital marketing tracking and attribution platform.
We Answer
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We Answer is an inbound and outbound customer service provider that helps businesses grow by connecting with their customers.
Teleformance
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Teleformance is a specialist lead generating company creating quality sales leads & pipelines for the manufacturing & engineering sectors.
Totally Inbound
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totally inbound Provides simple, high quality, cost effective call handling solution however large or small your requirement 24 hours a day.
TS Telsig
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TS Telsig provides information technology and services.
CardEasy
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CardEasy offers a stable, PCI DSS compliance payments system for contact centers for both audio and digital channels.
6CDialer
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6CDialer delivers communications solutions ranging from predictive dialer, call center solutions to voice broadcasting & VOIP service.
West Quay
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West Quay is a provider of response handling, customer contact and order fulfilment services.
First Call Helpdesk
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First Call Helpdesk offers customer care, helpdesk support,24/7 call handling, IT alert monitoring & software support services.
Agent Phone
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AgentPhone is a specialist in telecommunication offering all types of telephonic services.
Callagenix
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Callagenix is a telecommunication service sector.
Zoom Answer Call
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Zoom Answer Call invests heavily in personal development & training with each operator undergoing Customer Service NVQ Levels 1,2 & 3
Akinika
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Akinika is a private & public client debt collection firm specializing in helping to find a flexible way to settle outstanding balances.
Revolution Phones
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Revolution Phones is a telecommunication company that provides business telephone systems and specializes in Hosted VoIP solutions.
YDP Solutions
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YDP Solutions offers a professional and helpful secretarial switchboard and order line service to businesses.
AnswerMyPhone
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AnswerMyPhone offers a comprehensive list of telephone-answering services, converting those potential prospects into paying customers.