80 Best California Call Centre Startups & Businesses – Revolutionising The Call Centre Industry

July 30, 2022

This article showcases our top picks for the best California based Call Centre companies. These startups and companies are taking a variety of approaches to innovating the Call Centre industry, but are all exceptional companies well worth a follow.

We tried to pick companies across the size spectrum from cutting edge startups to established brands.

We selected these startups and companies for exceptional performance in one of these categories:

  • Innovation
    • Innovative ideas
    • Innovative route to market
    • Innovative product
  • Growth
    • Exceptional growth
    • Exceptional growth strategy
  • Management
  • Societal impact
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Top California Call Centre Startups

Data sourced from Crunchbase and SemRush.

TaskUs

TaskUs

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TaskUs is a customer care and back office support company that helps companies provide exceptional experiences for their customers.

Five9

Five9

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Five9 is a cloud-based call center software company that specializes in sales, marketing, and customer service.

Five9

Atexto

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Atexto is the voice data solution the world needs to get rid of keyboards and adopt voice interfaces.

Five9

ujet.cx

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UJET, Inc. is the world’s first and only CCaaS 3.0 cloud contact center provider.

Five9

Gridspace

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Gridspace scans and automates voice calls for contact centers and developers.

Five9

VoiceBase

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Speech Analytics for the Data-Driven Enterprise

Five9

VoiceOps

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VoiceOps is the first and only coaching enablement solution for call centers.

Five9

Alorica

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Alorica is a customer service BPO company that provides outsourcing customer experience services for all customer interactions.

Five9

Convoso

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Convoso’s cloud-based call center software revolutionized the call center industry by empowering the admin, agent, and customer experience.

Five9

aiXplain

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SaaS platform to build, diagnose and improve your AI system and datasets continuously, efficiently and effortlessly.

Five9

SmartAction

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SmartAction helps companies improve their customer experience and cut costs by delivering artificial intelligence powered self service.

Five9

Awesome OS

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Awesome OS provides customer experience and business process solutions to high growth clients and startups

Five9

Enshored

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Powerful outsourcing for disruptive start-ups.

Five9

CrazyCall

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CrazyCall helps you to increase sale and connect with your customers.

Five9

MiaRec

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MiaRec is a global provider of SaaS call recording and workforce engagement solutions for contact centers and enterprises.

Five9

Teledirect International

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Teledirect International is a company focused on call service centers.

Five9

Call Criteria

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Call Criteria is a provider of call center quality and performance management services.

Five9

Edifius

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Edifius is an AI-Powered B2B SaaS platform to improve operational efficiency, customer experience, and team productivity.

Five9

MosaicVoice

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MosaicVoice makes it easy for call centers to automate their Quality Assurance function

Five9

Alert Communications

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Alert Communications is a marketing agency that provides legal call center services for law firms.

Five9

Simpluris

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Simpluris is an IT firm that offers project management, case planning, mailings and database management services.

Five9

Baja Call Center

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Baja Call Center Services is a highly specialized customer care solutions provider with core and phone, online and Cloud Based services.

Five9

Phone Ware

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Phone Ware provides call center solutions, customer care campaigns, sales generation, outsourcing, inbound and outbound services.

Five9

EpiAnalytics

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EpiAnalytics integrated artificial intelligence and machine learning solutions transform corporate data, increasing efficiency and BI.

Five9

ROI Networks

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ROI Networks is the Developer of unified communications as-a-service (UCaaS) platform.

Five9

Rubric

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Rubric eMA provides three eMarketing solutions for .com and brick-and-mortar companies that need to leverage the Internet.

Five9

Allzone Management Services, Inc

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Medical Billing Services

Five9

Survox, Inc.

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Survox provides audience targeting and voice-based data collection platform for engaging with customers, employees and voters.

Five9

Calview

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Calview is a ISP, cloud, datacenter, network & security company.

Five9

Topaz Services

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Topaz Services, a provider of innovative reservation services for the hotel industry, provides high-performance call handling.

Five9

Call Trader

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Call Trader is a customer acquisition and lead generation company.

Five9

ViaSource Solutions

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ViaSource Solutions is a call center that offers business process outsourcing and sales services.

Five9

KW International

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KW International offers comprehensive BPO and call center services to a major electronics manufacturer.

Five9

Traveler HelpDesk

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Traveler HelpDesk is an online agency that provides travelers with online customer help.

Five9

Central Communications

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Central Communications renders full-time call center services to many industries.

Five9

West Coast Call Center

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West Coast Call Center specializes in telemarketing, appointment setting, lead generation, cold calling and market research services.

Five9

Accurate Always Inc

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Accurate Always, Inc provides organizations a tool to record, monitor, retrieve and manage their voice and video communications.

Five9

HigherRing

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HigherRing provides competitive companies with white glove call center services while proudly investing in workers and their communities.

Five9

byteWORTH Solutions

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byteWORTH Solutions is a telemarketing service company.

Five9

Connempathy

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Connempathy is a contact center and business process outsourcing company.

Five9

M2 Marketing and Management Services

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M2 Marketing and Management Services offer financial & inventory projections, call center & routing and digital & television media services.

Five9

Pro Outsourcing

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Pro Outsourcing provides data entry and call center services.

Five9

I/H/R Research Group

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I/H/R Research Group provides marketing research sampling services.

Five9

Calltrol

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Calltrol provides call center solutions and CRM applications for several industries.

Five9

The Exchange

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The Exchange provides accounting, web design, data management, strategic planning, communications and marketing services.

Five9

Solucenter International

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Solucenter International specializes in business process outsourcing & professional contact center services.

Five9

Call Magicians

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Call Magicians help businesses solve their staffing needs by sourcing, hiring, and developing the most qualified professionals.

Five9

Mutual Rx

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Mutual Rx helps plan sponsors manage their prescription benefit programs.

Five9

Motiva Contact Centers

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Motiva Contact Center is a near-shore call center located in Tijuana, Mexico that offers a cost-effective outsourcing service.

Five9

Global Messaging Network

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Global Messaging Network is a business call center and live answering service.

Five9

PSS Help

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PSS Help offers contact center solutions such as IVR, speech recognition, and application conversion.

Five9

Advantage Answering Plus

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Advantage Answering Plus delivers inbound call center solutions, live telephone answering and virtual receptionist services.

Five9

The WorkForce Pro, Inc.

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Partnering with The WorkForce Pro is the smartest way to setup your Customer Experience Team.

Five9

Sanco Business

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Sanco Business is offering call centre solutions.

Five9

Voice Mail Depot

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Voice Mail Depot provides products and services for the telecommunications industry.

Five9

TouchPoint

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TouchPoint provides a platform through an outbound call center that enables lead management, client retention, follow-ups, and nurturing.

Five9

eStomes

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eStomes is a call center that offers lead generation and marketing services.

Five9

SMARTCALLS

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CALL PROCESSING AUTOMATION. EASY TO USE. AI-POWERED.

Five9

PCN

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PCN offers call centre services ranging from standard messaging to order taking and direct response for businesses and government agencies.

Five9

InTelegy

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Intelegy provides assessment, strategy, lobby modernization, call center, technology, training and IT project management services.

Five9

Call Center Today

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Call Center Today is a training and consulting organization.

Five9

Piratel

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Piratel provides up-to-date VOIP technologies, LRN lookups and telecommunications services for call centers worldwide.

Five9

Professional Answering Service

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Professional Answering Service offers customized answering, messaging and professional communication services for various business sectors.

Five9

Apex Lead Media

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Apex Lead Media specializes in software development, lead generation, SEO, social media marketing, and call center services.

Five9

Hire Live Support

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Hire Live Support provides digital marketing and call center services for B2B & B2C disciplines.

Five9

Americas Survey Company

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Americas Survey Company is a market research data collection firm that delivers quality and cost-effective data to consumers and businesses.

Five9

Turbo Schedule

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TurboSchedule coupled with today’s wireless products and secure networks has delivered real time accessibility to almost everyone.

Five9

Answer California

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Answer California provides customer care service.

Five9

Tctecno

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call center solutions

Five9

Onshore Marketing Solutions

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Onshore Marketing Solutions dedicates to generating quality leads, appointments & implementing retention campaigns.

Five9

C.A.R.E. Evaluators

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C.A.R.E. Evaluators provides paper application, community relations, in-person evaluation, paratransit consulting, and call center services.

Five9

Call Center Learning Solutions

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Call Center Learning Solutions provides courses and customer care training services for agents and managers of various organizations.

Five9

Peak Advertising

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Peak Advertising provides direct mail and email advertising, pay-per-call advertising, call centre transfers, and creative services.

Five9

LeadMasters Solutions

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LeadMasters Solutions specializes in telemarketing services for small and large businesses.

Five9

Telexes

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Telexes is a provider of IT outsourcing services.

Five9

Dinomi

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Dinomi is a versatile Call Centre solution, which allows development forms with several levels of customization based on nodes.

Five9

Smbforce

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Smbforce helps them to scale their business by providing efficient, cost-effective solutions.

Five9

Commlink Global Inc.

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Commlink Global Inc. specializes in providing call center services and medical office virtual assistant services for the healthcare.

Five9

On Call Pass

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Intelligent Answering Service Mobile App

Five9

Telecominc

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Telecominc is a domestic contact center services that offer inbound, outbound, online, and services to grow business.

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